7zbd's Privacy Policy
Your personal information is our top priority — here is a full explanation of how 7zbd collects, stores, and protects your data.
Introduction and Summary
7zbd ("we", "our") is a safe and reliable online gaming platform for players in Bangladesh. We take your personal privacy seriously and are committed to protecting your information. This privacy policy explains what information we collect about you while you use 7zbd's website and services, why we collect it, how we use it, and how we keep it secure.
This policy applies to all 7zbd services — including live casino, slot games, cricket betting, and all other gaming activities. By using our website you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
Data Collection
Necessary information is collected during registration, transactions, and platform use.
SSL Protection
All your information is kept secure through SSL encryption.
Your Rights
You can view, correct, and request deletion of your information.
1. Information We Collect
7zbd collects information at various stages of your use of the service. The categories of information are listed below:
1.1 Information Provided Directly
When you register with 7zbd or use our services, we may collect the following information:
- Full name and username
- Email address
- Date of birth (for age verification — minimum 21 years)
- Password (stored in encrypted form)
- Payment method details (bKash, Nagad, Rocket, or Upay account information)
- Documents required for identity verification (such as a national identity card)
1.2 Automatically Collected Information
The following information may be collected automatically while you browse our website:
- IP address and location information
- Browser type and version
- Operating system
- Page visits, clicks, and navigation patterns
- Session duration and activity logs
- Cookie and similar tracking technology data
1.3 Transaction-Related Information
During deposits, withdrawals, and gaming activity, information about transaction amount, time, method, and status is stored. This information is used to ensure financial security and prevent fraudulent activity.
2. Purpose of Data Use
7zbd uses your information for the following lawful purposes:
2.1 Service Delivery and Operation
We use your information to create and manage your account, process transactions, personalise your gaming experience, and provide customer support.
2.2 Security and Compliance
We analyse your information to verify identity, prevent fraud, comply with anti-money laundering (AML) policies, and ensure responsible gaming.
2.3 Communication and Notifications
Account-related notifications, transaction confirmations, password resets, and relevant promotional information may be sent to your email. You can unsubscribe from promotional emails at any time.
2.4 Service Improvement
By analysing user behaviour we continuously improve our platform, gaming experience, and customer service standards.
Faster Service
To speed up transaction and account processes.
Personalisation
To show games and offers based on your preferences.
Fraud Prevention
To detect and prevent suspicious activity.
Analytics
To improve platform performance and user experience.
3. Cookies and Tracking Technology
7zbd uses cookies to improve your browsing experience and operate services effectively. Cookies are small text files stored on your device.
3.1 Types of Cookies
- Essential Cookies: Required for the core operation of the website — maintaining login sessions, security verification, and so on.
- Functional Cookies: Help remember your preferences (such as language settings).
- Analytical Cookies: Used to understand website traffic and usage patterns.
- Marketing Cookies: May be used to display relevant advertisements and promotional content.
3.2 Cookie Controls
You can reject or delete non-essential cookies through your browser settings. Please note that disabling certain cookies may cause some website features to not work correctly.
4. Data Sharing and Disclosure
7zbd does not sell or rent your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Service Providers
Limited information may be shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, and customer support. These parties may only use the information to provide specific services and are bound by contract to maintain confidentiality.
4.2 Legal Obligations
Information may be disclosed as required to fulfil legal obligations, in accordance with a court order, or to assist an investigation by a relevant authority.
4.3 Business Changes
In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new entity. You will be properly notified before any such change occurs.
4.4 With Your Consent
Before sharing information for any purpose other than those listed above, we will obtain your explicit consent.
5. Data Retention Period
7zbd retains your information only for as long as necessary or legally required:
- All account and transaction information is retained while an account is active.
- Financial records are kept for the period required by applicable law even after an account is closed.
- Information relating to suspicious activity may be retained until an investigation is complete.
- Marketing preference data is deleted when you unsubscribe.
After the designated period, data is securely deleted or anonymised so that individuals can no longer be identified.
6. Data Security Measures
To protect your personal information, 7zbd applies industry-standard technical and organisational measures:
All communication between your browser and our servers is protected by SSL encryption.
Passwords are never stored in plain text — a strong cryptographic hashing method is used.
Our servers are protected by firewalls and access control systems.
Only authorised staff who are directly involved in service delivery can view your information.
Regular audits are conducted to ensure the effectiveness of security measures.
In the event of a data breach, affected users will be notified as soon as possible.
While we ensure the highest level of security measures, no online service can guarantee 100% security. We therefore ask you to keep your password confidential and to contact us immediately if you notice any suspicious activity on your account.
7. Your Rights
You have the following rights regarding your personal information. Contact us to exercise these rights:
You have the right to know what information we hold about you and to receive a copy of it.
You have the right to request correction of your information if it is inaccurate or incomplete.
In certain circumstances you have the right to request deletion of your personal information, subject to legal obligations.
In certain circumstances you have the right to request that processing of your information be restricted.
You have the right to object to marketing communications or certain processing activities.
You have the right to receive the information you have provided in a structured, machine-readable format.
To exercise any of the above rights, email us at [email protected]. We will respond within 30 business days of receiving your request.
8. Protection of Minors
7zbd's services are for individuals aged 21 or older only. We do not knowingly collect or process personal information from anyone under the age of 21.
Date of birth is verified at the time of registration. If we become aware that a minor is using our platform, we will immediately close their account and delete all collected information.
If you believe a minor is using our platform, please let our customer support team know.
9. Third-Party Links and Services
7zbd's platform may integrate payment gateway and game provider technology (such as PG Soft, Pragmatic Play, JILI, Spribe). These third parties have their own privacy policies and 7zbd is not responsible for their data practices.
When completing a payment you may be directed to the bKash, Nagad, Rocket, or Upay platform. It is recommended that you read their respective privacy policies before using these services.
10. Changes to This Policy
7zbd reserves the right to update this privacy policy at any time. In the event of changes:
- Updated policies will be published on this page and the "Effective Date" will be updated.
- Registered users will be notified by email in the case of significant changes.
- If you continue using the platform after changes are made, you will be considered to have agreed to the new policy.
We therefore advise you to review this page regularly so that you can stay informed about the latest changes.
11. Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:
Contact Information
Email: [email protected]
24/7 Live Chat — support available in Bengali
For information-related requests, we will process your request after verifying your identity. We typically respond within 30 business days.